Claudeの本人確認で受理される身分証と落ちたときの再提出方法

We are rolling out identity and business verification for a few use cases, and you might see a verification prompt when accessing certain capabilities, as part of our routine platform integrity checks, or other safety and compliance measures. — Identity verification on Claude 冒頭の説明より

Identifying information about your organization: legal name, address, and business registration number — Identity verification on Claude「What you'll need」節の組織向け項目より

This Privacy Policy does not apply to content that we process on behalf of customers of our business offerings, such as our Enterprise accounts. — プライバシーポリシーの適用範囲より

A valid government-issued photo ID: the physical document, in hand ／ A phone with a camera: you may be asked to take a live selfie with your phone — Identity verification on Claude「What you'll need」節の個人向け項目より

Your ID must be issued by a government, clearly legible, undamaged, not expired, and include a photo of you. — Identity verification on Claude「Accepted ID types」節より

Original, physical government-issued photo IDs from most countries are acceptable. Common examples include: ／ Passport ／ Driver's license or state/provincial ID card ／ National identity card ／ Photocopies, screenshots, scans, or photos of a photo ／ Digital or mobile IDs (such as mobile driver's licenses) ／ Non-government IDs: student IDs, employee badges, library cards, bank cards ／ Temporary paper IDs — Identity verification on Claude「Accepted ID types」節の受理例と不可リストより

We selected Persona Identities as our verification partner based on the strength of their technology, privacy controls, and security safeguards. Follow the steps below to complete your identity or business verification process. — Identity verification on Claude「How are we verifying?」節より

Try again. You'll have multiple attempts within the verification flow—most failures are resolved by retaking the photo in better lighting, removing or using a different government-issued photo ID. — 失敗したときの対処の節より

Verification can fail for a number of reasons: a blurry photo, an unreadable document, an expired ID, an incorrect registration number, or a technical issue. — Identity verification on Claude「What if my verification fails?」節より

Try again. You'll have multiple attempts within the verification flow—most failures are resolved by retaking the photo in better lighting, removing or using a different government-issued photo ID. ／ Check your document. Make sure your ID is undamaged and clearly legible. ／ Contact us. If you've used your attempts and still can't verify, reach out to us via this help form and we'll take a look. — Identity verification on Claude「What if my verification fails?」節の3項目より

As part of our safety processes, we may ban an account for a variety of reasons, including repeated violations of our Usage Policy or Terms of Service. ／ If you feel your account has been wrongly banned, please fill out the appeal form with your account information so our Safeguards team can further investigate why your account was disabled. — Identity verification on Claude「Why did my account get banned after verification?」節より

In certain circumstances, we may ask you to verify your age or identity. If you choose to do so, data we will collect includes, depending on the method: an image of your government-issued identity document and the information appearing on it (such as your ID number and date of birth); your image in photo or video form, facial geometry templates (which may be considered ‘biometric data’ in some jurisdictions); and the result of the verification (for example, whether your age meets the applicable threshold). — Privacy Policy「Collection of Personal Data」節の Verification Data より

Your ID and selfie are collected and held by Persona, not on Anthropic's systems. Anthropic can access verification records through Persona’s platform when needed—for example, to review an appeal—but we don't copy or store those images ourselves. All data passing through and to Persona is encrypted in transit and at rest. ／ Our fraud prevention partners are contractually limited in how they can use your data—only to provide and support verification and fraud prevention—and to protect it with industry-standard security controls. — Identity verification on Claude「How your data is protected」節より

We are not using your identity data to train our models. Verification data is used solely to confirm who you are and to meet our legal and safety obligations. ／ We are not collecting more than we need. We ask for the minimum information required to verify your identity. ／ We are not sharing your identity data with anyone else. Verification data stays between you, Anthropic, and our fraud prevention partners, except where legally required to respond to valid legal processes. ／ Your verification data is never shared with third parties for marketing, advertising, or any purpose unrelated to verification and compliance. ／ Anthropic is the data controller for your verification data. That means we set the rules for how it's used and how long it's kept. — Identity verification on Claude「What we're not doing」「How your data is protected」節より

Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy and explained further in our privacy center. — Privacy Policy「Data Retention, Data Lifecycle, and Security Controls」節より