Privacy Policy
Meerock K.K. (the "Company") sets out this Privacy Policy (the "Policy") as follows concerning the handling of personal information of users (meaning anyone who uses the Service, including Members as defined in the Terms of Service; the same applies hereinafter, "Users") of the website SOKUFU (https://sokufu.com, the "Service") operated by the Company.
Article 1 (Information We Obtain)
In providing the Service, the Company obtains the following information.
- Information obtained from all Users
- Access records (IP address, URL of pages viewed, referrer, browser and device type, date and time)
- URLs or domains entered into tools that look up a URL or domain
- The email address, name, and message a User sends when contacting us
- Information obtained from Members who use features that require account registration (such as Server AI Tools)
- Name (including when obtained through an External Authentication Service)
- Email address
- Usage history on the Service (including the history of purchasing and consuming Credits)
- Information entered into Server AI Tools (text, images, and other files)
- Information about Credit purchases and billing (meaning the customer ID issued by the payment service provider, the amount and date and time of purchases, and payment status)
Credit card numbers, expiry dates, security codes, and other credit card information are obtained directly from Members by the payment service provider described in Article 14. The Company neither obtains nor holds this information.
What is entered into tools that run in the browser is processed only on the User's device, and the Company does not obtain it.
Article 2 (Information Stored on Your Device)
The Service stores a list of "recently used tools" in the User's browser (localStorage). This information is not sent to the Company and can be deleted from the browser settings.
Article 3 (Purposes of Use)
The Company uses the information obtained under Article 1 for the following purposes.
- To provide and operate the Service (including showing tool results)
- To provide the Service stably and prevent misuse and attacks
- To promote the Service and other services operated by the Company
- To send notices to Members and information about the Service and other services operated by the Company
- To verify and authenticate Members' identity
- To respond to inquiries
- To sell Credits, process payments, manage billing and refunds, and communicate about these matters
- To research and examine how the tools provided on the Service are used, and to plan, develop, and promote new tools based on the findings
- To develop new services and features
- To maintain and improve systems and address defects
- To respond in accordance with laws and regulations
- For other purposes incidental to the purposes above
Article 4 (Restrictions on Use of Personal Information)
Except as permitted by the Act on the Protection of Personal Information of Japan (the "APPI") or other laws, the Company does not handle personal information beyond the scope necessary to achieve the purposes of use without the User's consent. However, this does not apply in the following cases.
- When required by laws or regulations
- When necessary to protect a person's life, body, or property and it is difficult to obtain the User's consent
- When especially necessary to improve public health or promote the sound development of children and it is difficult to obtain the User's consent
- When it is necessary to cooperate with a national agency, a local government, or a party entrusted by either in carrying out affairs prescribed by laws, and obtaining the User's consent is likely to impede the performance of those affairs
Article 5 (Proper Acquisition of Personal Information)
The Company obtains personal information properly and does not obtain it by deception or other wrongful means.
Article 6 (Security Management of Personal Information)
To prevent leakage, loss, or damage of the personal information it handles and otherwise manage its security, the Company takes the following security measures.
| Basic policy | The Company has established this Policy to handle personal information properly. |
|---|---|
| Rules for handling personal information | The Company maintains rules that set out, for each stage such as acquisition, use, storage, provision, and deletion or disposal, the handling method, the persons responsible and in charge, and their duties. |
| Organizational measures | The Company appoints a person responsible for handling personal information, clarifies who handles personal information and the scope of personal information they handle, and maintains a reporting system for when it becomes aware of facts or signs of violations of laws or rules. |
| Human measures | The Company provides training, as appropriate, to persons who handle personal information on points to note in handling it. |
| Physical measures | In areas where personal information is handled, the Company takes measures to prevent unauthorized persons from viewing personal information. |
| Technical measures | In information systems that handle personal information, the Company implements access control and introduces mechanisms that protect personal information from unauthorized external access and malicious software. Communications are encrypted (HTTPS). |
| Understanding the external environment | The Company uses cloud services of providers based in a foreign country (the United States) for part of the information systems that handle personal data. The Company takes necessary and appropriate security measures after understanding that country's system for the protection of personal information. |
Article 7 (Provision to Third Parties)
Except in any of the following cases, the Company does not provide personal information to third parties without the User's consent.
- When outsourcing all or part of the handling of personal information within the scope necessary to achieve the purposes of use
- When personal information is provided in connection with succession of business due to a merger or other reasons
- When personal information is jointly used under the APPI
- Other cases permitted by the APPI or other laws
When outsourcing the handling of personal information under item 1 of the preceding paragraph, the Company exercises necessary and appropriate supervision over the contractor.
In connection with outsourcing under item 1 of the preceding paragraph, or to process payments for Credit purchases, the Company may provide personal data to businesses located in a foreign country (the United States of America), including providers to which the Company outsources the processing of information entered into Server AI Tools, cloud service providers, and the payment service provider. That country has no comprehensive legal system for the protection of personal information equivalent to the APPI; it is regulated by sector-specific or state laws (for details on foreign systems, see the survey results on each country's system published by the Personal Information Protection Commission of Japan). Because the measures for protecting personal information taken by the recipients differ by recipient and change from time to time, the Company cannot describe them comprehensively in this Policy and keep them up to date, and therefore does not provide information on those measures. By agreeing to this Policy with the above understanding, Users consent to the provision of personal data to third parties in the foreign country described above.
Article 8 (Disclosure of Personal Information)
When a User requests disclosure of personal information under the APPI, the Company will, after confirming that the request comes from the User in person, disclose it to the User without delay (or notify the User if no such personal information exists). However, this does not apply where the Company is not obliged to disclose under the APPI or other laws. No fee is charged for disclosure.
For Users without an account, we may be unable to identify the person from access records and therefore unable to respond to the request.
Article 9 (Correction and Suspension of Use of Personal Information)
- When a User requests, under the APPI, (1) correction, addition, or deletion ("Correction") on the grounds that the content of personal information is untrue, (2) suspension of use or erasure ("Suspension of Use") on the grounds that personal information is being handled beyond the scope of the purposes of use or was obtained by deception or other wrongful means, or (3) suspension of provision ("Suspension of Provision") on the grounds that personal information is being provided to third parties, the Company will, after confirming that the request comes from the User in person, conduct the necessary investigation without delay, carry out Correction, Suspension of Use, or Suspension of Provision based on the results, and notify the User accordingly. If the Company decides not to carry out Correction, Suspension of Use, or Suspension of Provision, it will notify the User to that effect.
- The preceding paragraph does not apply where the Company is not obliged to carry out Correction, Suspension of Use, or Suspension of Provision under the APPI or other laws.
Article 10 (Use of Cookies)
The Service may use cookies and similar technologies. These technologies help the Company understand how the Service is used and contribute to improving it. Users who wish to disable cookies can do so by changing their web browser settings. However, disabling cookies may prevent some features of the Service from working.
Article 11 (URL and Domain Lookups)
Tools that look up a URL or domain send the entered URL or domain from the Company's server to public sources such as WHOIS, RDAP, and DNS, or to the target site, to perform the lookup.
The entered URL or domain is used only for the lookup and is not stored by the Company. However, it may appear in access logs, which are automatically deleted within 30 days.
Please do not enter URLs that contain personal information.
Article 12 (External Transmission)
If the Company installs third-party tags or the like for access analysis, ad delivery, or maintaining service quality, the URL of pages viewed, browser and device information, and identifiers such as cookies may be sent from the User's device to those third parties.
The Service has the following tags installed for access analysis.
| Recipient | Google LLC (Google Analytics) |
|---|---|
| Information sent | URL of the page viewed, referring URL, browser and device information, approximate region, date and time of viewing, and identifiers such as cookies |
| Purpose | To understand how the Service is used and to improve it |
| Recipient | Cloudflare, Inc. (Cloudflare Web Analytics) |
|---|---|
| Information sent | URL of the page viewed, referring URL, browser and device information, approximate region, and measurements such as how long the page took to load (no identifiers such as cookies are used) |
| Purpose | To understand how the Service is used and how fast it loads, and to improve it |
Tools that run in the browser send what you enter neither to the Company nor to any third party.
Server AI Tools send the images and other files a Member selects and the text the Member enters (such as instructions for what to generate) to the servers of providers to which the Company outsources processing, for the purpose of processing. Data is sent only when the Member runs the processing. The Company does not use the sent images and text or the generated results for any purpose other than that processing, and does not store them. When using an image showing anyone other than the Member, obtain that person's consent in advance. Do not include information that can identify a specific individual, such as a name, in the text you enter.
Article 13 (Use of Advertising and Affiliate Programs)
To cover the costs of operating the Service, the Company may display advertisements on the Service or introduce third-party products and services and receive compensation (collectively, "Advertising"). Advertising includes the following forms.
- Performance-based advertising (affiliate). The Company receives referral fees or other compensation according to results such as product purchases, service applications, member registrations, information requests, store reservations, or clicks. This includes participation through affiliate service providers (ASPs) as well as direct partnerships with advertisers.
- Referral programs using referral codes, coupon codes, or other identifiers. The Company receives compensation or benefits according to use through unique codes or links issued to the Company.
- Advertising not linked to results. This includes advertisements paid according to the display period or slot, advertorials, sponsored articles, and other content produced in exchange for compensation or benefits from third parties.
- Introductions made after receiving products or services free of charge, on loan, or at a discount.
Advertising may appear not only on pages of the Service but also in emails the Company sends to Users, the Company's social media accounts, and other media managed by the Company. The businesses the Company partners with for Advertising, and the forms of Advertising, may be added or changed as business needs require. The business applicable to an individual advertisement can be confirmed from the indication on the medium where it appears. Where a partner's terms require such disclosure, it is shown on that medium or in this article.
- When a User visits a destination through an Advertising link, the operators of that advertisement (including ASPs, advertisers, and measurement providers) may obtain information about where the User came from, what they viewed, what they purchased, and the like, using cookies, storage on the device, identifying parameters attached to links, server-to-server communication, and other technologies, in order to measure results and calculate compensation.
- What the Company receives from those businesses is aggregated information such as the number of results and the amount of compensation, and the Company does not identify individual Users from it.
- Information obtained under the preceding two items is handled under the privacy policies of each operator and destination. Please check each business's policy for details.
- When displaying Advertising, the Company clearly indicates on the medium that it is advertising, in accordance with the Act against Unjustifiable Premiums and Misleading Representations and other applicable laws. For introductions of form 4 above, the Company also discloses that it received the product or service free of charge, on loan, or at a discount.
- The content, prices, stock, and terms of products and services shown at the destination are set by each business and may change. The Company is not a party to those transactions and is not responsible for transactions between Users and those businesses.
Article 14 (Handling of Payment Information)
The Company outsources payment processing for Credit purchases to a payment service provider. Payment information is handled as follows.
- Credit card information (meaning the card number, expiry date, security code, and similar information) is obtained directly from Members by the payment service provider and managed by that provider. The Company neither obtains nor holds credit card information.
- Information the Company provides to or receives from the payment service provider is limited to the Member's name, email address, the customer ID issued by the provider, the amount and date and time of purchases, whether payment succeeded, and other information necessary for managing billing.
- The information in the preceding item is provided to the payment service provider as provision to a third party in a foreign country under Article 7. The name of the payment service provider is shown in the Disclosure under the Specified Commercial Transactions Act (https://sokufu.com/en/tokushoho/).
- The Company uses the information in this article to the extent necessary to provide Credits, bill and collect fees, prevent fraudulent use, respond to payment inquiries and disputes, decide whether a refund is due, and keep records required by law.
Article 15 (Retention Period)
Access logs are automatically deleted within 30 days. Inquiries are deleted within one year after we finish responding. Member information is deleted without delay after withdrawal, except for information that must be retained by law.
Article 16 (Revisions to This Policy)
The Company reviews how it handles personal information as appropriate, strives for continuous improvement, and may revise this Policy as necessary. If there is a material change to this Policy, the Company will announce it on the Service.
Article 17 (Business Information and Contact)
For inquiries about this Policy, please contact us by email (contact@sokufu.com).
The Company's name, address, and the name of its representative are shown in the Disclosure under the Specified Commercial Transactions Act (https://sokufu.com/en/tokushoho/).